Push Notifications Not Working

Follow these steps if push notifications are not coming through:

Windows 10/11 + Google Chrome

  1. Open your Windows start menu and click the gear icon (settings).
  2. Click System.
  3. In the left menu, click Notifications & actions.
  4. Under Notifications, make sure Get notifications from apps and other senders is toggle ON.
  5. Under Get notifications from these senders, scroll down to Google Chrome and make sure it’s toggled ON.
  6. Open a Salesforce Lightning tab in Chrome, and click the lock icon to the left of the page URL at the top of the page and make sure Notifications are enabled.
  7. Now in Chrome, click the three-dot menu at the top-right and go Help > About Google Chrome to ensure that you are on the latest version of Chrome. If not, Chrome will automatically update. Click the Relaunch button to restart Chrome.
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