Follow these steps if push notifications are not coming through:
Windows 10/11 + Google Chrome
- Open your Windows start menu and click the gear icon (settings).
- Click System.
- In the left menu, click Notifications & actions.
- Under Notifications, make sure Get notifications from apps and other senders is toggle ON.
- Under Get notifications from these senders, scroll down to Google Chrome and make sure it’s toggled ON.
- Open a Salesforce Lightning tab in Chrome, and click the lock icon to the left of the page URL at the top of the page and make sure Notifications are enabled.
- Now in Chrome, click the three-dot menu at the top-right and go Help > About Google Chrome to ensure that you are on the latest version of Chrome. If not, Chrome will automatically update. Click the Relaunch button to restart Chrome.