Kubaru’s admin settings are found in the Settings tab of the Kubaru Console. They provide control over general behavior of the application, as well as object-specific behavior.
The below table provides an overview of the available settings:
SETTING | DESCRIPTION |
---|---|
Kubaru Enabled (1) | Indicates that the Kubaru App is active and running. |
Keep Kubaru Up To Date (2) | Enables automatic updates to the Kubaru App. Do not enable this in a production environment if you want to first stage upgrades in a sandbox. |
Running Kubaru User (3) | The user that runs Kubaru assignment jobs in the background. See Running Kubaru User for more information. |
Email, Desktop and Mobile Notifications (4) | Enables users to receive Email, Desktop and Mobile Notifications when records are assigned. See Assignment Notifications for more information. |
Rolling Limit Periods (5) | Enables a rolling period versus a static period when evaluating time-based assignment limits. See Time-based assignment limits for more information |
Stack Time-Based Limits (6) | Enables the application of multiple time-based limits to individual router members. See Stacking Multiple Time-Based Limits for more information |
Assignment Logging (7) | Enables the creation of logs when assignments are made. See Assignment Logs for more information. |
Delete Logs (8) | The time frame after which a log will be deleted. |
Abort Failed Logs (Days) (9) | Failed assignment logs will cease retry attempts and be updated to an “Aborted” status this many days after creation. |
Abort Failed Logs (Attempts) (10) | Failed assignment logs will cease retry attempts and be updated to an “Aborted” status this many unsuccessful assignment attempts. |
Allow Custom Text Field Assignment (11) | Enables routers the option to assign to a custom text field instead of a user lookup field. |
Object (12) | Allows you to select an object to view and manage settings. This list is made up of objects that have at least one router. |
[Object] Status Field (13) | Indicates which field represents the status of a record. All standard and custom picklist fields on the object are made available for selection. |
Load Value Field (14) | A numeric field that indicates a given record’s projected workload. Used in load balancing and/or for max active load definitions. |
Unworked [Object] Status Values (15) | A list of status values that indicate the record has not been worked. This controls the Automatic Reassignment feature. |
Order [Object] Assignments By (16) | Determines how to prioritize which records are assigned first when an assignment job executes. See Ordering Assignments for more information. |
Trigger-Based Assignment (17) | When enabled, records of this object type are assigned immediately when added to a connected queue. Some limitations apply. See Trigger-Based Assignment for more information. |
Do Not Assign Inactive [Object] (18) | When checked, records of this object type will not be assigned unless they have an active status value. See Disabling Inactive Record Assignment for more information. |
Active [Object] Status Values (19) | A list of status values that are considered to be active. This controls several features, including Do Not Assign Inactive, Load Balancing, and Max Active Load. |
Rejected [Object] Status Values (20) | A list of status values that indicate the record has been rejected by the owner. This controls the Automatic Reimbursement feature. |
Kubaru-Application Alert Emails (21) | A list of email addresses that will receive application alerts when an issue is detected in Kubaru. |
Default Time Zone (22) | Determines which time zone should be used by default when creating items with a time component. This includes Out of Office Schedules, Distribution Schedules, and Holiday Schedules. |