Admin Settings Overview

Kubaru’s admin settings are found in the Settings tab of the Kubaru Console. They provide control over general behavior of the application, as well as object-specific behavior.

The below table provides an overview of the available settings:

SETTINGDESCRIPTION
Kubaru Enabled (1)Indicates that the Kubaru App is active and running.
Keep Kubaru Up To Date (2)Enables automatic updates to the Kubaru App. Do not enable this in a production environment if you want to first stage upgrades in a sandbox.
Running Kubaru User (3)The user that runs Kubaru assignment jobs in the background. See Running Kubaru User for more information.
Email, Desktop and Mobile Notifications (4)Enables users to receive Email, Desktop and Mobile Notifications when records are assigned. See Assignment Notifications for more information.
Rolling Limit Periods (5)Enables a rolling period versus a static period when evaluating time-based assignment limits. See Time-based assignment limits for more information
Stack Time-Based Limits (6)Enables the application of multiple time-based limits to individual router members. See Stacking Multiple Time-Based Limits for more information
Assignment Logging (7)Enables the creation of logs when assignments are made. See Assignment Logs for more information.
Delete Logs (8)The time frame after which a log will be deleted.
Abort Failed Logs (Days) (9)Failed assignment logs will cease retry attempts and be updated to an “Aborted” status this many days after creation.
Abort Failed Logs (Attempts) (10)Failed assignment logs will cease retry attempts and be updated to an “Aborted” status this many unsuccessful assignment attempts.
Allow Custom Text Field Assignment (11)Enables routers the option to assign to a custom text field instead of a user lookup field.
Object (12)Allows you to select an object to view and manage settings. This list is made up of objects that have at least one router.
[Object] Status Field (13)Indicates which field represents the status of a record. All standard and custom picklist fields on the object are made available for selection.
Load Value Field (14)A numeric field that indicates a given record’s projected workload. Used in load balancing and/or for max active load definitions.
Unworked [Object] Status Values (15)A list of status values that indicate the record has not been worked. This controls the Automatic Reassignment feature.
Order [Object] Assignments By (16)Determines how to prioritize which records are assigned first when an assignment job executes. See Ordering Assignments for more information.
Trigger-Based Assignment (17)When enabled, records of this object type are assigned immediately when added to a connected queue. Some limitations apply. See Trigger-Based Assignment for more information.
Do Not Assign Inactive [Object] (18)When checked, records of this object type will not be assigned unless they have an active status value. See Disabling Inactive Record Assignment for more information.
Active [Object] Status Values (19)A list of status values that are considered to be active. This controls several features, including Do Not Assign InactiveLoad Balancing, and Max Active Load.
Rejected [Object] Status Values (20)A list of status values that indicate the record has been rejected by the owner. This controls the Automatic Reimbursement feature.
Kubaru-Application Alert Emails (21)A list of email addresses that will receive application alerts when an issue is detected in Kubaru.
Default Time Zone (22)Determines which time zone should be used by default when creating items with a time component. This includes Out of Office SchedulesDistribution Schedules, and Holiday Schedules.
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