Fully automated case routing for Salesforce
Improve resolution time and increase customer satisfaction scores using advanced case routing features from Kubaru.
Improve case response and resolution time
Kubaru provides the powerful case routing features that high-volume support teams need.
Assign cases to the right support agent
Improve customer satisfaction by assigning cases to the right agent the first time.
Prevent support agent burnout
Avoid overworking your support agents by monitoring and adjusting your case routing logic.
Your all-in-one solution for fully automated
lead and case assignment
Ensure records flagged by your Salesforce Duplicate Rules are assigned to the same rep.
Maximize performance by assigning more records to reps based on performance and capacity.
Set time-based and workload-based limits on the number of records that can be assigned to users.