Track response time and reassign unworked records
Ensure records never go unworked again. Kubaru automatically tracks how long records go unworked and reassigns them as needed.
Reassign records before they go cold
Kubaru provides the features you need to ensure you’re meeting your SLAs.
Response time tracking
Kubaru monitors the response time for each assignment. You’ll have full access to slice-and-dice this data using Salesforce reports and other BI tools.
Automated reassignment
Unworked records can be automatically reassigned to another user or dropped into a shark tank.
Unworked record notifications
Automated notifications ensure your managers are always aware of any records that go unassigned or unworked.
Supercharge your lead assignment strategy with these additional features
Assign Anything
Easily automate the assignment of any standard or custom object in Salesforce.
Scheduling
Assign records to available users based on out-of-office schedules, holidays, etc.
Limits
Set time-based and workload capacity limits on the number of records that can be assigned to users.
Duplicate Management
Ensure records flagged by your Salesforce Duplicate Rules are assigned to the same rep.
Notifications
Alert reps of assignments using email, mobile alerts, push notifications, slack alerts, and more.
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