If you completed the steps in the previous articles, your router Status field should now say “Router is Inactive” (see the Alternative Router Statuses section below if your status shows something else). The last step is to activate your router. You can do so by clicking the Activate Router button.
Your router is now active and ready to assign records. Splendid work! 👏
IMPORTANT: Records will not be assigned until Kubaru has been activated. See Activating Kubaru.
Alternative Router Statuses
If the Status field shows something other than “Router Is Inactive”, refer to the table below for more information:
ROUTER STATUS | RESOLUTION |
---|---|
No Queues | You must add at least one queue before activating your router. |
No Members | You must add at least one member before activating your router. |
Kubaru Disabled | See the article Activating Kubaru. |
Error: Contact Administrator | Contact support@kubaru.io for assistance. |